I pack every order myself, usually within 1 to 2 days. It ships with DHL Premium, so you get a tracking number by email the moment it goes out. From there you can follow every step on the Track your order page.

Once it ships: Germany 2 to 5 business days, EU 3 to 8, USA 7 to 14, most other countries 5 to 8.

Yes, worldwide. Inside the EU there are no extra fees. For the USA, duties are already taken care of, so there's nothing to pay at the door. For other countries outside the EU, your local customs may add a small import fee on delivery.

Of course. You have 14 days from the day it arrives. Email me at kabruclo@gmail.com and I'll sort it out with you. Return shipping is on you, the refund goes out as soon as the beanie is back.

It's one size with a cuffed fit and enough stretch for pretty much every head. If you want the numbers, check the size guide.

Merino mostly takes care of itself. Air it out overnight and it's usually fresh again. When it needs a wash: cold wool cycle or hand wash, mild wool detergent, no softener, lay flat to dry.

Small batches are part of how I build this brand. Some colours come back, some don't. The email list always hears about restocks first.